Bali Villa Rental, Agencies Bali Villas, Houses for Rent, Accommodation Bali

Agencies Bali Villas

TERMS & CONDITIONS

This booking procedure affects to all bookings addressed to Agencies Bali.

1. Rates
All rates that are charged by the villas are quoted in US Dollars. Furthermore, both Agencies Bali and the villa owner reserve the right to change the rates and conditions without prior notice. The rates given to the guests are determined by the seasonality, whether the low season rates, high season rates, or peak season rates.

2. Seasonality
Most of villas apply the seasonality of stay during the year in order to determine which rates are being applied. Broadly, there are three major seasons in a year; the peak season, high season, and low season. The dates may vary, depending on the policy of each villa. However, the seasons’ exact dates have been determined as follows:

Low Season : January 9th to June 30th (excluding Easter), September 16th to December 19th

High Season : July 1st to 31st, September 1st to 15th, April 2nd to 9th (Easter week), February 11th to 17th (Chinese new year)

Peak Season : August 1st to August 31st, December 20th to January 10th (Xmas & New Year period)

Some villas set certain policy mentioning the number of minimum night stays. Moreover, the quantity of night stays may vary depending on the season and the other considerations. Here, the minimum night stays for low season is 3 (three) nights, for high season is 7 (seven) nights, whereas for peak season is 10 (ten) nights. This policy is applicable during the year.

3. Payment
1) All bookings request a minimum 50% prepayment for the entire period of your stays. Once Agencies Bali sends the confirmation of booking to the guests, they should settle the rental amount the latest by the next 2 (two) days after the booking confirmation is sent.

2) For most villas, all room rates are quoted in US $ and can be settled by the guests by using telex transfer, all the transaction fee will be charged to the clients. For most villas, all room rates are quoted in US $ and can be settled by the guests by using 2 payment systems options, which are:

- Payment by telex transfer, all the transaction fee will be charged to the clients.

- If the payment uses Visa and Master card, there will be an additional 3,5% charge.

3) If the reservation made within 45 days prior to arrival, then the full payment must be settled by the guests maximum within 2 (two) working days, or on the date of guest arrival, if less than 2 (two) working days, whichever comes first.

4) If the guests wish to stay during low season, then the final payment should be settled within 45 days prior to the date of arrival. Both the high and peak season require the guests to settle the final payments within 60 days prior to the date of arrival. Due to guarantee and assure the reservations, the payment should be settled without any delay.

5) There are certain US $ money series that cannot be accepted by Agencies Bali or the villas. Those series of US $ money are the ones which have the serial number beginning with CB, BB, CF, DB and CA. In addition to that, the US $ money from they year of 1999 and under that year will not be accepted either. Therefore, please beware with the money you bring.
6) The Traveler’s Cheques either personal cheques cannot be accepted for the payment.

4. Cancellations
1) All cancellations done by the guests must be notified and confirmed by email and fax to Agencies Bali. Cancellations must be made within 30 days prior to the date of guest arrival in low season period, 45 days in high season period, and 60 days in peak season period.

2) If the reservation is cancelled 61 days or more prior to arrival (91 days for Christmas/ New Year bookings), then Agencies Bali will refund the money in full less 10% of the total rental fee with a maximum of 500 USD.

3) The deposit payment will not be refunded to the guests if the cancellation is made less than 61 days prior to the date of arrival. The cancellation made within less than 61 days will be subject to full charge of deposit. This cancellation fee is destined to pay the time and efforts done by the agent as well as to pay the loss of potential bookings belong to the owner of Bali Villa Rentals.

4) The final payments are non-refundable

5. Services
The rates include welcome drink, chilled towel and fruits basket upon the guests arrival, as well as the return private airport transfers. There will be additional charges of US $ 20 for transportation to Seminyak area, Kerobokan, and Canggu, also US $ 30 for Ubud, Ketewel, Tabanan, and Uluwatu area.

6. Check In & Check Out Time
Check in time for most of the bali private villa is 14.00 pm and check out time is 11.00 am. The time difference will be used by the villa staffs to make up the room that will be occupied by the next guests. In case of a check out delay up to 18.00 pm, a charge of 50% for 1 night of the rate will apply. Also, for delays up to 23.00 pm, a charge of 100% for 1 night of the rate will apply.

7. Events and Parties
Regarding the functions that the guests wish to conduct, the clients must give the notice in advance since the prior arrangements are inevitably needed. The local authorities will be asked for the license before conducting these events and also there will be an extra cost. The villa management has certain regulation and policy for any kind of event and party. In addition to that, a charge of 100% for 1 night of the rate will apply. This fee excludes the fee for Banjar or the local community.
Since most villas are situated in inhabited areas, all the functions will so much depend on the neighborhoods’ vagaries and so that there will be any function or event that cannot be accommodated perfectly. For regular vacation or holiday purpose, the bookings will apply the normal or regular terms. However, if there are special events where the number of people in attendance will be more than 150% of the villas’ capacities, then the special permission must be attained.
The weddings and the other special celebrations conducted at the villas are being famous amongst the travelers these days. However, the important thing that should be noticed is that most of the villa owners will not accept the booking which engages an occupation without giving any prior confirmation mentioning that the arranger of that occupation has been hired.
It is also important to inform Agencies Bali if the guests are wishing to conduct any wedding, celebration, or the huge party involving the people attending worship. It is essential and worth doing to let Agencies Bali know about the plan or arrangement since there will be any special terms that will apply and the guests will not get difficulties with a last minute decision.

8. Insurance
When the guests plan for traveling to Bali, checking the health insurance is something essential to do. The guests have to ensure that they have got covered by the insurance. Taking an inclusive insurance is highly recommended since it will be able to protect the guests whenever they get the illness, injury, death, the luggage and personal items loss, cancellation, as well as the other incidents that may occur during their travel in Bali.

9. Damage and Losses
When the guests are leaving the villas, they must leave anything in a clean condition as well as fine circumstances. If the damage or loss occur during the stay, then the clients must be responsible for any consequences caused. The villa owner has the right to reclaim the property if the guests or one of the guests’ parties make any extreme damage or annoyance or involve within certain activities which against the law.
Agencies Bali is not legally responsible with the guests who have any injury, illness, loss, damage, extra cost, or any inconvenience caused and will not be either responsible for any loss and damage to private belongings, vehicles, and whatever the items inside the vehicles during their stays. All the guests will be responsible for all of conditions above, and therefore the guests must be aware with whatever they bring.

10. Numbers in Party and Suitability
The quantity of persons who will stay at the villas cannot exceed the maximum numbers that the villas have applied. If the number of persons exceed the regular terms then the prior arrangement is needed. Therefore, anytime the guests made reservation, they must mention the numbers of persons that will stay. Please notice that Agencies Bali has the rights to refuse any booking made by the guests.

11. Liability
Whilst Agencies Bali makes every effort to ensure that brochure descriptions are accurate and that properties meet its required standards, Agencies Bali cannot accept responsibility for any alterations made to the property or its amenities, which are beyond its control.
Agencies Bali is not responsible for any kind of injury, illness, loss, damage, extra cost or inconvenience that may occur to the clients while staying at the villas. If there are also the direct or indirect occurrences as the consequences of the villa condition such as plumbing, gas, electrical, the weather condition, the villa owner’s carelessness, and so on, then it’s not our responsibilities either. Moreover, Agencies Bali is not liable for the private stuffs, vehicles with the items inside of it that belong to the guests as well as the members of the guests’ party while staying at the villa.

12. Complaints
If there is complaint regarding the property, then the clients should convey whatever the matters occur to the manager of the bali villa rentals where they are staying. If the clients are not happy or dissatisfied with their stays then they have to report it to our office. If later on the agent finds that the complaint valid and reliable, the agent may propose a partial refund to the clients.
However, the result for the complaint may take several weeks to be finalized or approved. This claim must be discussed and agreed by the owners of bali private villas. There will not be any other liability for the clients than the refund money for them. Furthermore, the agent will not either be able to handle optimally for any claim that is conveyed by the clients after returning home.

CV.THE AGENCIES
LIC :330/22-08/PM/VII/2000
Jl.Br Babakan No.1, Kerobokan Utara, Kuta-Bali 80361-Indonesia
Phone/Fax : (0361) 410-571 (Local), +62 (361) 410-571 (International)
Email: info@agencies-bali-villas.com
Website: www.agencies-bali-villas.com

Member of PATA Bali & Nusa Tenggara